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Association of Train Operating Companies : ウィキペディア英語版 | Association of Train Operating Companies
The Association of Train Operating Companies (ATOC) is a body that represents the 23 train operating companies that provide passenger services on the privatised British railway system. It owns the National Rail brand. ATOC is an unincorporated association owned by its members. It was set up by the train operators formed during privatisation of the railways under the Railways Act 1993. Its office is in London. Services provided by ATOC include National Rail Enquiries, sponsorship of the Plusbus schemes, the management of rail discount cards and the licensing of railway travel agents. It also produces the definitive National Routeing Guide, available on its website, defining the validity of tickets, and has some input in the content of the ''National Fares Manual'', which is distributed by the National Rail website. ==Main operations==
*Revenue allocation and settlement through ORCATS systems *National Rail enquiries *Railcard marketing *Staff travel arrangements *International products *The relationship with Transport for London *Travel agent licensing In December 2009 ATOC outsourced call centre operations for National Rail Enquiries to India with the loss of 200 jobs in the UK.〔(National Rail Enquiries Transfers Call Centre Jobs From The UK To India ) Sky News. 16 July 2009〕 The House of Commons Transport Select Committee had considered the move in 2004.〔(National Rail Enquiry Service - Eleventh Report of Session 2003-04 ) House of Commons Transport Select Committee〕
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Association of Train Operating Companies」の詳細全文を読む
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